Cross Country Movers Reviews and Complaints

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Cross Country Movers Reviews

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  • Please refund our deposit

    We did sent you the cancelation letter 72 hrs prior to the moving date so please refund our 20% deposit as it is mention by your binding quote . You people cannot take advantage of the new customer trust . We really never ever have such a bad experience before with any company . You people broke our trust to do any business .please dont take hard earn money from your customer .your binding quote is having a glitch which you need to take care of it and you have to be very clear with your term and condition with your customer you cannot make them fool .we did request you people lot of times... More...
  • East Coast to West Coast move

    This company is nothing but Dishonest and Cheating. My stuff was picked up in MA for a move from east coast to west coast. My stuff was picked up on 26th Aug and i had been calling them since then for a status. Very difficult to get any status on our move. We pay for the move and we deserve some status update. After 3 weeks, i came to know that my stuff is still lying in New Jersey warehouse and they are looking for a driver still. 3 weeks passed off and they are still looking for a driver. I feel like crying as my kids have to sleep on floor every day and I am kind of stuck with this... More...
    ramaraju77's Picture   ramaraju77    0 Comments   Comments
  • Dishonest from the beginning.

    Lied to from the beginning. Asked if Cross Country Movers was a broker of which I would not use due to past problems with brokers moving classic cars across country. Was told they weren't and they owned plenty of trucks. As soon as they picked up our load the truck headed for Florida the opposite direction of Colorado and they unloaded our stuff in a warehouse where it sat for 3 weeks. Latter found out they are a broker of which the lie was illegal (disclose laws). Continued to add to costs, their hired mover arrives on a Saturday and demands $500. Banks closed, told his company to... More...
    (Delivery Services)
    scohad's Picture   scohad    0 Comments   Comments
  • Worth every penny!

    I hired cross country movers to move my furniture and boxes. The three men that showed that up that day were clearly professional at what they did. They wasted no time in getting down to business asking what was going and what was staying. Efficient wouldn't be the proper word for the quality of service I was provided. Amazing simply. They took very few break for the hard work they were doing and only asked for a glass of water threw out the whole day. The price was not cheep but the guys were worth every penny More...
    Withadel's Picture   Withadel    0 Comments   Comments
  • Efficient & Organized Staff

    We were recommended by our friend to use this company, they told us to ask for Joel and his team. my husband found one drinking glass broken and everything else was intact. We were so impressed at the fact that all of our belongings were very well taken care of. We had a 9 AM start and the Crew were about 15 minutes early so we let them get organized and get started. Rick the driver came and introduced himself and he was very polite, he explained in detail how the day will go after doing a walk through our house, they were so efficient and organized that it made our day seamless and stress... More...
    Sorpathey1966's Picture   Sorpathey1966    0 Comments   Comments
  • Mannered, Helpful, Hardworking Staff!

    Very last second I needed some help to relocate my company's office. The two representatives from Cross Country Movers that arrived in were very useful and helped me even more than I requested initially. They cleared out each room in few hours and questioned if I needed more assist. I have applied to Cross Country Movers service second time for moving my mother-in-law and not been unhappy so far. The staff work great and is well mannered, hardworking, and helpful. More...
    Eliand72's Picture   Eliand72    0 Comments   Comments
  • Done did it!

    Cross Country movers was a last minute call out after we were stood up by another company. The service we received from the beginning was better than we could have ever expected. They showed up early and laid out protective mats and proceeded to pack up our things. We have several antique items that we were scared would get damaged but they took the time to protect them and they made the journey to our new home without even a scratch. They unpacked everything and took away all of the garbage which was an added bonus. We hope we never have to move from our new home but if we do we will be... More...
    (Delivery Services)
    Thaddly's Picture   Thaddly    0 Comments   Comments
  • great job

    We moved from a 2-bedroom townhouse to a 3-bedroom hours. The team of three guys from cross country arrived promptly in the morning, and got our stuff in the truck way faster than we expected, despite the fact that our old place had a LOT of stairs. The team waited while we got the keys to our new place, and then quickly got everything inside. Great quality movers for a very, very reasonable price -- and nice guys, too! Have already recommended them to others and will continue to do so! More...
    Rived1945's Picture   Rived1945    0 Comments   Comments
  • smooth experience

    Peter and his crew arrived promptly and made my move a very smooth experience. Some of my boxes were over packed and heavy and began falling apart once lifted due to the weight. Peter's crew quickly wrapped the boxes in shrink-wrap and turned a potentially disastrous situation into no problem at all. The movers were pleasant and polite and made short work of my move. Once unpacked, I discovered everything to be completely intact with no breakages at all. I highly recommend More...
    Tistonedide67's Picture   Tistonedide67    0 Comments   Comments
  • Excellent

    I chose Cross Country movers fоr mу mоve beсause I gоt а greаt referral frоm a сo-wоrker, and thеу werе extremelу easу to bооk (relаtive to оther mоvers I called). No pre-mоve арроintment or lоng inventorу form tо fill оut. Also, theу werе very fleхible on mу move dау and time -- I gоt thеm for a mid-mоrning movе on а Saturday, boоked not mоre thаn a few wееks aheаd. All in аll, thоugh, the mоve workеd оut greаt (and wе had 2 piсkup points), they workеd reallу hard, and nоthing wаs damаged. More...
    Roff1979's Picture   Roff1979    0 Comments   Comments
  • Skilled Moving company

    I have been involved in a number of moves and thanks to Ray and his team this one was the BEST. Cross country movers came by way of a recommendation from a friend and now I will recommend them too. Every aspect of the move was handled with professionalism. Over and above being hard working skilled movers, who care about customer satisfaction, they are simply put good people. Thank you More...
    Watts62's Picture   Watts62    0 Comments   Comments
  • Relocation with no surprises

    The Cross Country crew were very friendly and courteous. They securely moved my furniture and other stuff with no worries. I was thinking of not including my mirrors/decors in the storage but when I saw how they work- very professional and organized, I had the peace of mind of letting them take care of almost everything in my house. Their salesperson went above and beyond in finding the right solution or my moving situation, giving me several options with no pressure. More...
    TracySanchez's Picture   TracySanchez    0 Comments   Comments
  • Thank You For A Great Move

    I was searching for a good reasonable quote for a 3 bedroom house move. I did request quotes from about 13 different companies all of which were charging and arm and a leg apart from three reasonable ones but I decided to go ahead with cross country movers. They did arrive on time and started working straight away. I must say that I was impressed by how friendly the moving men were, I rate them 10/10 thank you More...
    PatrickMiles's Picture   PatrickMiles    0 Comments   Comments
  • Cross country movers did a great job

    I really cannot thank you enough for all your assistance via emails and calls. Cross country movers seems like a great company and offers quality moving services and I will be recommending your services to anyone I know who might need to relocate in the future. Could you please forward this email on to your manager as I really cannot thank you enough for the service you provided as it went above and beyond and a true testament to your passion. More...
    sethevan's Picture   sethevan    0 Comments   Comments
  • Very pleased

    Best move I have ever experienced. The driver and the gentlemen who accompanied him were on-time, courteous, friendly and most of all took excellent care of the furniture. I have experienced some moves where I said never again - I'll get a u-haul and pack it myself however this company changed my whole attitude on moving. From the initial phone call with Noah to the signing of the last bit of paperwork with James, everyone was above professional. If I could give more than 5 stars I would. More...
    KristenRocio's Picture   KristenRocio    0 Comments   Comments
  • Best freakin' movers ever!

    My boy and I decided to move out of New Hampshire and try a new start at Miami. We had a lot of things to move including 2 dogs and a large aquarium with 3 snakes. When the people from Cross country movers showed up at the old crib and started getting down to business I knew we had made the rite choice by hiring them! They dealt with my two pit bulls running around and worked very efficiently even though I could tell two of the guys were afraid of the snakes (they didn't move them or anything but they saw them and they are pretty big) and the dogs. Anyway, my aquarium made it in... More...
    RyanBenson's Picture   RyanBenson    0 Comments   Comments
  • Cross Country Movers Saved the day

    Yay! I finally got to move from my boring hometown in New Hampshire to party town Miami. It was my first time moving and I was totally freaked out by the amount of things I had to get done. My cousin Bobby said I should speak to the guys at cross country movers and that they would be very helpful. He was right! They even came an hour early and helped me finish packing without charging me too much for it. These guys are obviously experienced and very friendly. I am one happy camper thanks to these guys! More...
    NHJill's Picture   NHJill    0 Comments   Comments
  • Cross country movers rock!

    My grandpa just passed away at the age of 98 and he left me his grandfather clock, 2 china cabinets and a large vintage mirror. Problem was getting the things safe and sound from Boston to Chicago. Finally my husband's friend mentioned cross country movers to us, so I gave them a call to arrange everything. They were amazing! Their phone representative, the guys they sent over to bring the stuff, the timing... every aspect of their work was very satisfactory. I am very impressed by their high standards of work ethics and give them a five stars review for their work. More...
    JJ81's Picture   JJ81    1 Comments   Comments
  • Great Job, Start to Finish

    I hate moving, but got Cross Country Movers' name from a buddy, who had used them in the past. I feel like I hit the jackpot! I don't think I'll ever do another move alone, now that I have found a moving company that I can depend on. No need to con friends into helping me move ever again! They made it all so easy, straightening out all of the details, so that I didn't have to worry about a thing. I wasn't ready when the movers came, but they came with all the supplies I needed to finish, and they even helped me pack up the rest of my stuff, so that we could get... More...
    arogers's Picture   arogers    0 Comments   Comments
  • Thanks, Cross Country!

    One of my main concerns when I was deciding whether I should hire a moving company or just do it myself was the idea of someone else being responsible for my belongings. I didn't want anything to be dropped, damaged, or handled incorrectly, but after reading all of the positive reviews online for Cross Country Movers, I decided it was worth taking the chance. And am I glad that I did! The move went flawlessly, with all of my stuff arriving without a scratch. Everyone from Cross Country that I had contact with did a great job. They were well-organized and friendly, making sure that I... More...
    narnold's Picture   narnold    0 Comments   Comments
  • Great Job, Start to Finish

    I knew, when I was getting ready for my recent move, that I had a lot of stuff, so I really tried to make sure that I was organized from the beginning. By going with Cross Country, everything went off without a hitch. I had a whole lot of questions, but my phone representative, Allie, was very patient and helpful, each and every time that I called. I also had a lot of changes to my inventory, but, again, Allie was there to save the day! She was very friendly and reliable, helping me make sure that every detail was taken care of. On the day of the move, the guys came on time and got to work... More...
    gphillips's Picture   gphillips    0 Comments   Comments
  • Exceeded Expectations

    My experience moving with Cross Country exceeded my expectations is every way. I was moving from Charleston to Philadelphia at the last minute and Cross Country helped me de-stress myself and make sure that everything was taken care of. I was moving for my job, and they put me at ease, checking twice that every detail was gone through thoroughly. Even with all my questions (and I had a lot!), my phone rep was always patient with me, providing me with detailed and helpful information. The day of the move went swiftly and smoothly. The movers were clean, polite and hard-working, making sure... More...
    jpeterson's Picture   jpeterson    0 Comments   Comments
  • Brilliant!

    Cross Country Movers promised that if I used Cross Country Movers my move would be a pleasant experience! They were right! Because I wanted as little hassle as possible, I chose the full package service. They packed everything really quickly considering it was a whole house and it all arrived without a scratch and nothing got lost. The movers were wonderful and they really helped me keep in a good mood. There aren%u2019t a lot of companies that keep their promises; but Cross Country Movers sure is one of them! More...
  • No complaints

    We have absolutely no complaints about Cross Country movers or the movers that came in to do our move. The moving crew was polite and professional. They were really nice and pleasant to deal with. They did exactly what they promised. Because of my experience with this company one of my co-workers has also booked her move with them and so should everyone. They are a great company. More...
    BarryHolloway's Picture   BarryHolloway    0 Comments   Comments
  • Fantastic Move

    I moved form NJ to NY a little while ago. I picked Cross Country based on a friends recommendation. I spoke with Elizabeth and she was very pleasant and explained how the company works and everything that I would need to know about the move. I would recommend Cross Country to anyone for their moving needs! Fantastic fast and reliable. The whole move was easy and hassle free. They gave a top notch service! More...
    DanielWaters's Picture   DanielWaters    0 Comments   Comments

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